Contact support

From inside the app (fastest)

Sign in at app.cloudquell.com and open the Support panel — either from the account menu in the top-right corner (your avatar → Support) or via the Support tile on the Admin page.

The panel gives you four ways in:

• Email Support — a short form that goes straight to our support team. Pick a topic — billing question, technical issue, account & access, or something else — so your request lands with the right person, then add a subject and message. For technical issues you can also select the affected integration and attach up to three screenshots (PNG, JPEG, WebP, or GIF — 3 MB total) — both optional, both a big help for troubleshooting. Your account context travels with it automatically, so you don’t need to explain who you are or which organization you’re on. We reply to your account email within 24 hours.
• Live Chat — chat with the team, available Monday–Friday, 9 AM–5 PM ET. The conversation is tied to your signed-in account, so there’s nothing to re-explain.
• Feature Request — same form, different destination tag. Tell us what you’d build and why; we read every request.
• Documentation — brings you right back here.

Using the in-app forms is the best route: requests arrive already linked to your organization and plan, which usually saves a round-trip of questions.

Not signed in?

• Email support@cloudquell.com — include your organization name so we can link the request to your account.
• For demos, pricing, and sales questions, use the contact page on our website.

Data & privacy requests

Data export and deletion requests follow their own path — see Your data or email privacy@cloudquell.com.